Quality Policy of We4 Clinical Research
We4 Clinical Research is committed to providing high-quality consultancy
and clinical research services to meet the needs of our clients.
We4 Clinical Research recognizes the fundamental importance of Good Clinical Practice (GCP) and the need to ensure the rights and safety of patients as well as the reliability of data in clinical trials.
We4 Clinical Research has implemented a quality and process management system aligned
with ISO 9001:2015, which can ensure:
A risk based management
Compliance with applicable regulations
Customer expectations and requirements regarding the services provided
Continuous improvement of our activities
Our quality policy is based on the following principles:
- Customer centricity: Maximum customer satisfaction is our main goal. Everything we do is aimed at meeting the needs of the Customer, whose needs we want to be an indispensable partner. We promote the importance of direct communication to constantly know and understand the needs and requirements of the Client. We are committed to providing services built on the specific needs of the Client, ensuring quality and excellence. We also aim to achieve and maintain the respect and esteem of our Clients for the professionalism we offer in our relationships.
- Innovation and Creativity: We are always alert to developments in the industry in which we operate in order to offer cutting-edge services. We embrace and encourage change, challenging the state of things.
- Human Resources: We make it a priority to ensure the professional growth and development of talented people. We recognize and reward achievement. We give autonomy to our staff so that they can contribute by expressing their full potential. We respect staff and believe in open and honest communication.
- Regulatory Compliance: We are committed to complying with all applicable regulations, including GCP and local laws. We work to ensure that our processes and services comply with regulatory requirements and internationally accepted guidelines.
- Continuous Improvement: We are committed to continuously improving our performance and processes. We constantly monitor our results, conduct internal audits and management reviews to identify areas for improvement and implement corrective and preventive actions.